Etiquette in an Electronic Era

November 12, 2006 at 3:01 am 3 comments

Saturday, November 11 2006

Bree Piccinin 


In business today, technology is seen as an ever present hindrance. When transmitting important information or data through e-mails, or by other technological means, a substantial amount of miscommunication can occur.  By removing face to face contact from business practices we often forget to address important issues, overlook facts or disregard and delete important emails..

It is common for businesses to have no policies in place regarding new and ever progressing technologies such as e-mail, fax or phone systems. There are business technology manners and etiquette that have been around for a while, but under a sort of “unwritten rules.” It is hard to govern the information being received, sent or neglected by anyone other than the recipient because of the supposed privacy of these different communication tools. A manager or boss is not able to see the work being sent out and therefore would not be able to enforce any implemented rules of etiquette.



A PR professional must be in constant contact with a numerous amount of people at all times, because the work is ongoing and fast paced.   With all the hustle and bustle of everyday activity, it could be easy to sacrifice some business etiquette in order to save time.  The PR professional must be aware of this and make strides to improve electronic etiquette in order to facilitate, manage and keep clients and their organization pleased with their performance.  Keeping up on your etiquette, in all venues of communication can boost your credibility, which is an indispensable asset in the PR profession.


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Edited by Laura K.


Entry filed under: Uncategorized.

The PR Agency Edit = Digital Copyright Trends – Laura Sykes

3 Comments Add your own

  • 1. Laura K.  |  November 12, 2006 at 6:21 pm

    Bree, I thought your topic was really interesting. You are right, in PR it is so fast paced and go go go that it will be hard not to just send of an email without considering the etiquette. I think all of us need to click on your links and learn what we should and shouldn’t do in email. I know I will benefit from the tips. Thanks for making us aware. Great job!

  • 2. prclass  |  November 12, 2006 at 11:06 pm

    I think that you are right. It is really easy just to send out emails rather than meet face to face. No one has time to meet face to face with everyone. I’m starting to notice it has come to that now, and that’s just with school, not even in the working world.


  • 3. prclass  |  November 13, 2006 at 8:31 am

    I think you raised very important points with regards to electronic etiquette. For example, the issue of how managers are not able to implement rules on etiquette, or oversee the emails their employees are sending out, is a significant issue that must be dealt with in the near future. Secondly, I completely agree with you that proper etiquette might be sacrificed in order to save time. PR professionals are constantly on the go, and spending too much time on a single email in order to make sure the language is proper etc., may not be feasable. Great blog!

    Emilie Sheff


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