“Netiquette & the Electronic Era”
My assignment for the Research Project was to discover the lack of etiquette in the ever growing and changing electronic era – “netiquette”. The majority of faults that are relevant to the P.R. profession occur while corresponding through e-mail. It came as quite a shock to me that business professionals are not conducting themselves in a professional manner in their emails, voice mail, and while using handheld devices such as cell phones and Blackberries. In my opinion, this is a result of the lack of rules and seriousness that occurs in everyday communications. It is now quite rare for me to receive an email that looks professional, contains a structure, and is not full of emoticons or causal abbreviations, such as “LOL”(laugh out loud). If these practices carry over into the business world, communications will not be taken seriously. It is because of this Public Relations practitioners need to be aware of the risk involved in using the technology and electronics that are a necessity of their career.
Tips that I found useful for the P.R. professional include remaining proficient while using electronic communication devices, writing professional, formal emails, and obtaining all contact information. A rule to consider for the workplace is setting an e-mail blackout time that will reduce the stress workers feel when they are constantly bombarded by e-mail, and will limit the frequency of which they receive e-mails throughout the day. In addition to this, guidelines for the use of voicemail and cell phone use within the office should be regulated to ensure that all professionals are being courteous to those around them.
These tips can be quite useful when interacting through electronics, and can save your professional image. In the growing world of electronic communication, professionals must remain aware that their expert image is constantly influenced by how well they use electronic etiquette, and misusing these media can severely hinder their career prospects.
Although there is an increasing use of electronic forms of communication, it must be remembered that this does not, and cannot replace the importance of face to face communication.
Here are a few websites that I have found useful for tips on netiquette:
http://www.library.yale.edu/training/netiquette/
http://owl.english.purdue.edu/handouts/pw/p_emailett.html
Colleen D.
10 comments October 31, 2006

So what is biotechnology you ask?

